How to Handle Online Criticisms: This Week in Social Media

(Note: since I plan on becoming a turkey-induced zombie next Friday morning there will be no news round-up. Happy Thanksgiving and I will see you in two weeks!)

Happy Friday everyone!

FYI — I will be speaking on lead generation and social media on December 3rd in Morris Plains, NJ. Information can be found here. Join us!

This week on Social Media Unscrambled we discussed the need for social media listening with Evan Dunn. Please listen so you can learn how to listen, if you will.

My friend and colleague Mike Brooks from the Nuclear Chowder Podcast talks about a problem I hear about frequently: how do you handle negative online reviews that you cannot delete? Click here to find out how.

According to Wired, Facebook is looking to deploy a competitor to LinkedIn called Facebook at Work. If true this will put pressure on LinkedIn to improve, but it could actually dilute Facebook’s value.

Finally, check out this very NSFW video of grandmas smoking marijuana for the first time. (It was shot in Washington State where recreational marijuana use was recently legalized.)

BONUS FUNNY: Look at how some big brands are using humor on social media to build their communities. Excellent stuff.

Have a great weekend!

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